Frequently Asked Questions

General

I would like to speak to a customer service representative!

Do you sell products on other marketplaces?

Do I need to confirm my payment for bank transfers?

How can I update my order?

How can I check the status of my order?

How can I cancel my order?

Where do you ship from?

When will my order be shipped?

When will my order arrive?

Do you accept resellers or official distributors?

PT Bersinar Bersama Rayya

Jl. BSD Green Office Park No.1, BSD, Kec. Cisauk, Kabupaten Tangerang, Banten 15345